We have taken great care to set up this site on a secure server, so you can send us your payment details in complete confidence. If, however, you would prefer to order from us over the telephone, please call our order line on 01252 377725 with the details of the items you would like to order.
Does My Tum Look Big In This accepts the following payment methods for orders.
We will always send you an email confirmation upon successfully placing an order online. We have a legal obligation to provide you with an electronic receipt for your transaction which you may want to file or print out to keep for future reference. If you do not receive this within an hour of placing your order, please check any spam folders, or contact us at sales@doesmytumlookbiginthis.com.
The confirmation will include details of your order, including your chosen delivery address.
For more information about our data policy regarding the use of email, please see our privacy policy.
Your order will be dispatched speedily by the Post Office.
Delivery charges for maternity boutique purchases are charged at the following rates:
|
Order Value (excludes hire items)
|
Delivery Charge
|
|
Maternity boutique purchases between £0.01 - £75
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£5.95 (UK Delivery)
|
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Maternity boutique purchases £75.01 +
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FREE (UK Delivery)
|
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International orders (outside of UK & Northern Ireland)
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£17.95
|
Please note that if your order qualifies for free delivery as set out above and you subsequently choose to return one or more items which then takes your order value to ₤75.00 or less, you will be refunded the applicable amount less ₤5.95 for the delivery fee normally payable.
Please note for overseas orders, any customs or import duties levied once your parcel reaches your country will be the responsibility of the customer. Obviously we have no control over these charges, so unfortunately cannot predict what they will be.
Unfortunately we cannot deliver to PO Box addresses.
Unfortunately some items will sell out more quickly than anticipated. If an item is no longer available we’ll display a sold out message as soon as possible. We may still have the item in other sizes or colours though; you can reset your size/colour choices (where applicable) on the product page to see if other options are available.
Sold out (but with a date)
With a few items we may experience longer delivery times if stock deliveries are delayed. In such cases, though the item may currently be sold out, we’ll display as soon as possible, the expected warehouse delivery date. We can put items aside for you so that when your chosen item comes into stock, it will be reserved for you. If you would like to order a sold out item that has a warehouse delivery date, just add the item to your basket in the normal way. If you would like more information concerning the delivery date please give us a call on 01252 377725.
We are totally confident in offering our unconditional guarantee of quality, comfort and fit. If not absolutely delighted with your clothes when you receive them, please take advantage of our 'no quibble' guarantee. Just return them to us within 14 days of the despatch date for a full exchange or refund (applicable to items sold in our maternity shop, not maternity hire items).
Just return your unworn clothes with the original labels still intact and the labels and garment in the same condition as received, within 14 days of the dispatch date for a full refund or exchange as required.
PLEASE NOTE THAT ALL INTERNET PURCHASES MUST BE RETURNED TO OUR BOUTIQUE ADDRESS AT 20 ALEXANDRA ROAD, FARNBOROUGH, HAMPSHIRE, GU14 6DA.
SORRY BUT WE ARE UNABLE TO REFUND P&P OR RETURNS POSTAGE AS THEY ARE BOTH DIRECT COSTS.
PLEASE OBTAIN A 'PROOF OF POSTING' CERTIFICATE FROM YOUR POST OFFICE WHEN RETURNING GOODS AS WE CANNOT BE HELD RESPONSIBLE FOR PARCELS LOST ON RETURN TO US. IF WE DO NOT RECEIVE YOUR PARCEL, WE ARE UNABLE TO REFUND.
REFUND ADDRESS FOR GARMENTS & ITEMS SOLD IN OUR 'MATERNITY BOUTIQUE:
Does My Tum Look Big In This Limited
20 Alexandra Road
Farnborough
Hampshire
GU14 6DA.
All hire orders are subject to your acceptance and signature of our standard Hire Agreement and our confirmation of availability for your required dates. Upon receipt of your email, internet, or telephone order, and time permitting, we will complete and send a Hire Agreement to you for signature, which will detail and confirm the item you wish to hire, the period that you wish to hire it, and the cost (including any amounts due, if any).
We then require that you print and sign two copies of the Hire Agreement, returning one copy to us (along with any payment due, if any) to the branch that is providing the hire garment, no later than seven (7) days following our emailing the Hire Agreement to you. Please note that your order is only held for seven (7) days pending receipt back of the agreement and any payment due).
In the event that there is not sufficient time for the hire agreement to be completed and returned to us (eg. for last minute hires), the terms of hire as stated here shall apply.
(In the event of any conflict, the terms and conditions of the signed Hire Agreement, as agreed between Does My Tum Look Big In This and you shall apply).
Hire periods are usually for four days from the working day after shipment (we always use guaranteed next working day delivery) – the shipment date being the working day before the agreed hire start date. For example, if you have a function on a Saturday evening, we will ship the hire item to you on Thursday, which you will receive on Friday (Day 1). Function is on Day 2, and you then have a further two days to return the item to us – i.e. you would need to ship the item back to us (next day delivery at your cost) no later than the following Monday (Day 4). DON'T WORRY if these general terms don't fit your requirements - we do try to be flexible where possible to meet your requests - so just email us with your requirements and we'll see what we can do to help!
A returnable deposit* equal to the hire value along with full payment for the hire period is required before we will ship the item. *All deposits are returnable subject to the item being returned to us on-time and in the same condition as it was sent to you.
All hire items are washed/professionally laundered, or dry-cleaned as appropriate in between each hire period, and unlike many others, the cost of dry cleaning is INCLUDED in the hire fee !
You are more than welcome to view and try on any hire items you may be interested in. If you would like to arrange an appointment contact your local branch to view their collection.
We reserve the right to charge cancellation fees on any hire items in accordance with the following:
| Notice of cancellation received: | Cancellation Charge |
| More than one month before start of agreed hire period | No charge |
| Between 2 – 4 weeks before start of agreed hire period | 25% of total hire fee |
| Between 7-14 days before start of agreed hire period | 50% of total hire fee |
| Less than 7 days before start of agreed hire period | 100% of total hire fee |
Payment should be made by either credit or debit card (through our secure on-line ordering facility), or by sterling cheque, postal order or electronic funds transfer. Please make cheques payable to Does My Tum Look Big In This Limited (unless otherwise stated on the hire agreement), and print your name, address, telephone number and cheque guarantee card details on the reverse side.
Delivery of all hire items are made via Royal Mail Special Delivery (next working day on the agreed date, before 1pm), and the delivery charge is one flat-rate of £5.95 per hire item (NOTE: This excludes maternity wedding dress hire orders which incur a flat rate of £9.95 due to the additional weight and packaging requirements).
We are sorry, but we cannot extend our hire service at this time to any countries outside of the UK (with the exception of the Republic of Ireland). Maternity wear purchased on the website can be despatched worldwide.
|
Order Value |
UK Delivery Charge |
|
UK hire orders |
£5.95 (Royal Mail Special Delivery) |
|
UK maternity wedding dress hire orders |
£9.95 (Royal Mail Special Delivery) |
|
Republic of Ireland hire orders £17.95 |
(Royal Mail International) |
|
International orders (excludes hire items) £17.95 |
(Royal Mail International) |
All hire items should be returned to Does My Tum Look Big In This via Royal Mail Special Delivery no later than one (1) working day following the end of the Hire Period. Please return all hire items to the branch from which you originally hired the garment (see your Hire Agreement for the return address details).
Although we take great care in describing each item as accurately as possible, interpretations may vary dependant upon each individual. We are confident that you will find our descriptions to be honest and accurate, however in the unlikely event that you are not happy with an item, we require that you contact us prior to wearing the hire garment, detailing the issue. Any claims made after wearing the garment shall not be accepted. Does My Tum Look Big In This Limited shall not be liable for any consequential loss whether this arises from a breach of duty in contract or any other way, and liability for any claim shall not exceed the price of the goods supplied. This does not affect your statutory rights.
Does My Tum Look Big In This Limited is a company registered in England & Wales with company number 04337183. Registered office address: 20a Market Street, Alton, Hampshire, GU34 1HA
Does My Tum Look Big In This Limited (“DMTLBIT”) views on-line security very seriously and believes this to be of paramount importance to both its customers and its business. As such we use a secure sockets layer to encrypt data transmissions made via our on-line ordering process.
This is the privacy policy relating to DMTLBIT’s website, located at www.doesmytumlookbiginthis.com. This privacy policy is applicable to any personal information with identifies the user and is given by you to DMTLBIT via the website or a related website. DMTLBIT may at any time modify, alter, recover or update this privacy policy.
This privacy policy describes the personal information that DMTLBIT may collect from you and the ways in which DMTLBIT may use that personal information. It also tells you how you can check that the personal information about you that DMTLBIT keeps is accurate, and how you can instruct DMTLBIT to erase this information from its files.
You can access our website home page and browse our site without disclosing your personal data, however from time to time you may be asked to submit personal information in order to receive or use services on the website. By entering your details in the fields requested, you enable DMTLBIT and its service providers to provide you with the services you select. Wherever you provide such Personal Information, DMTLBIT will treat that information in accordance with this privacy policy. DMTLBIT respects the privacy of every individual who visits the website. Personal information will only be used for the purposes stated at the collection point or in accordance with this privacy policy.
DMTLBIT may request personal information from you which may include your name, address, e-mail address, due date (if you subscribe to our newsletter), telephone number, financial information (such as credit card number, expiration date), fax number, and password.
DMTLBIT will use your name, address, telephone number, financial information, fax number, or e-mail address to process orders and contact you when necessary. Employees, contractors and agents of DMTLBIT may be given access to any Personal Information which DMTLBIT may collect, but their use shall be limited solely to performance of their duties in relation to the services provided by DMTLBIT.
We use the information we collect about you to:
At the user’s discretion, we may use a credit card processing company to bill users for goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any secondary purposes.
If you have given us permission to send you information about our products and services by telephone, e-mail or in writing, you agree that by doing so DMTLBIT are not in breach of the Telecommunications (Data Protection and Privacy) Regulations 1999.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. DMTLBIT will send the friend a one-time email inviting them to visit the site. DMTLBIT stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact DMTLBIT at enquiries@doesmytumlookbiginthis.com to request the removal of this information from our database.
Other than is required by law or as set out in this privacy policy, DMTLBIT will not disclose, rent or sell the Personal Information to any third party without first obtaining your prior written consent. Your personal information will be held on DMTLBIT’s systems for as long as you use the website. DMTLBIT will either remove it when requested by you or when you have informed DMTLBIT that you no longer use the website.
You should be aware that information in data may be automatically collected through the use of ‘cookies’. Cookies are small text files a website can use to recognise and allow DMTLBIT to observe behaviour and compile accurate data in order to improve the website and to target any advertising. Most internet browsers enable you to erase cookies or receive a warning that cookies are being installed and if you do not want information collected through these cookies there is a simple procedure by which most browsers allow you to deny the cookies feature. Please refer to your browser instructions or help pages to learn more about these functions. This privacy statement covers the use of cookies by DMTLBIT only and does not cover the use of cookies by any third parties who may have links from this website.
DMTLBIT will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. DMTLBIT’s agents who have access to your personal information are required to keep that information confidential and are not permitted to use it for any purpose other than to enable you to use the website.
If you have given DMTLBIT any personal information and would like copies of this, please send a £10 fee and a written request to the Data Protection Manager at Does My Tum Look Big In This Limited, 20 Alexandra Road, Farnborough, Hampshire, GU14 6DA, quoting ‘Security & Privacy Enquiry’. If you think the information we hold on you is incorrect, please contact the Data Protection Manager at the above address, or via email, quoting ‘Security & Privacy Enquiry’.
DMTLBIT’s website may contain links to other websites. DMTLBIT is not responsible for the privacy practise or content of such websites.
If you decide that you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing to us at the address below. You may continue to receive mailings which are already on route to you for a short period of time whilst your request is being dealt with. If you have any questions regarding this policy, please contact the Data Protection Manager at Does My Tum Look Big In This Limited per contact details below:
Post:
Does My Tum Look Big In This Limited
20 Alexandra Road,
Farnborough,
Hampshire.
GU14 6DA.
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